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At Hartfield we aim to inspire our businesses to have these qualities:


An agreed strategy that:

  • Defines who we are, what we do and where we are going

  • Aims to be best in class

  • Has innovation baked in



  • An approved rolling three-year business plan with a small number of key priorities

  • An agreed transparent financial reporting process with robust budgets

  • Strong focus on cashflow

  • A conservative debt policy



  • A strong leadership team

  • A great place to work

  • An agreed set of values running through the company

  • The right board with clear governance

  • A thorough recruitment and retention process



  • A clear set of documented processes and procedures that work for everyone

  • GDPR, health and safety and risk procedures

  • Clear roles and responsibilities with accountability

  • An agreed rhythm of meetings

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